Mrityunjay Upadhyay
Dynamic Operations Manager
MBA (Marketing & HR)
Bangalore, Karnataka
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Profile Summary
Dynamic Operations Manager with over four years of diverse experience, adept at leading teams and driving substantial profit growth through strategic budget management and efficiency improvements.
Proven track record in enhancing operational performance by implementing robust quality assurance programs and fostering strong vendor relationships, resulting in significant cost reductions. Expertise in business development, customer demand planning, and project management positions to deliver exceptional results in fast-paced environments.
Key Competencies
Process Improvement
Report Writing & Presenting
Adaptive
Data-driven Strategic Planning
Microsoft Office
Enhanced
Leadership
Communication Skills
Optimized
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Professional Experience
Amplifon India Pvt. Ltd.
Nov 2024 – Jun 2025Client Manager
- Lead generation via hearing check-up camps and awareness programs.
- Collaborated with audiologists to ensure top-tier client care.
Brightpath Technology
Sep 2023 – Oct 2024Business Operations Lead
- Drove 2X profit increase through strategic budget management.
- Implemented QA programs resulting in 100% complaint reduction.
Reliance Retail, Bokaro
July 2022 – Aug 2023Retail Store Manager
- Reduced procurement costs by 15% via vendor relations.
- Full P&L Analysis and inventory optimization.
Ujjivan Small Finance Bank
Feb 2020 – Feb 2022Team Leader
- Managed client onboarding and secure account processing.
- Led staff recruitment and training programs.
Education
2020 – 2022
Master’s of Business Administration
Majors: Marketing and H.R
IMS Ranchi
Certifications
Operations & Process Improvement
Vendor Management System
Business Development
Retail Management
Advance Excel
Profile Data
DATE OF BIRTH
09-10-1998